How to make seamless customer support simple in 2023

There is a beauty in simplicity, so the saying goes, and this is as true in IT as anywhere else – particularly when it comes to customer support.

With remote and hybrid working now widespread for many businesses, it is more important than ever to be able to handle support calls as quickly, efficiently and securely as possible. That can often be more easily said than done, and with the variety of products available on the market, it can be easy to get bogged down in possible choices.